Online Bill Pay FAQs

From

• The individual setting up the online bill payment to be submitted.

Account

• The specified account that will be debited for the online bill payment.

Payment To

• The business or entity that will be receiving your online bill payment(s).

Address 1

• Address information of the business or entity you wish to pay.

Address 2

• Use for additional address information.

City

• Place the City name of the business or entity you will be paying.

Zip

• Zipcode of the business or entity you are paying.

Phone Number

• Telephone number of the business or entity you are sending an online bill payment to. Add an Extension if needed.

Contact

• A specific person or representative that will be receiving your online bill payment.

Allow 5 – 8 business days for your online bill payment to reach the business or entity that you are paying.

Amount

• In the space required type in the amount of the payment you wish to submit.

Date

• The date shown in the box reflects the current date. If you do not wish to submit the payment immediately, be sure to change the date for a later payment. Once you click submit, the payment will not be sent until the date you've requested in this box.
• This date does not indicate the date that the bill payment will arrive.

Frequency

• This section will determine how often you would like to make your new online bill payment? On demand, Weekly, Bi-Weekly, Monthly, Annually, etc.
• If you setup to pay monthly, your online bill payment will automatically be submitted on a monthly basis until you change this information.

Description

• Use this section to describe the type of electronic bill payment you are sending. For example: Gas Bill, Electric Bill, Joe's Credit Card, etc.

Account Number with Payee

• Use this section to type the current account number that you have with the business or entity of which you are sending an online bill payment

Submit

• Once you have filled in all required information, be sure to double check it before submitting.
• Now you are ready to submit your payment.
• Only click the submit button once when sending payment.
• If you have a slower computer, this could take a few seconds.
• Once you click submit, your payment will be transmitted.
• After submitting, you will receive a confirmation number for your online payment.
• Please print or write down the confirmation number for your records.

• If you would like to setup your payee list and submit payments at a later date, follow these instructions:
  • Create Payee Information
  • Leave Amount section blank
  • Delete the Date that is shown in the date field
  • Enter description and account number with payee
  • Submit information
  • Information will now be stored within your payee list for future reference and payment

Thank You for choosing M&F Bank's online banking.

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